Privacy Policy
Last Updated: April 18, 2025
This Privacy Policy describes how SolaceAI ("we", "us", or "our") collects, uses, and discloses your personal information when you use our website, APIs, applications, and services (collectively, the "Service"). By using the Service, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect several types of information from and about users of our Service, including:
- Personal Information: Information that can be used to identify you, such as your name, email address, and payment information when you register for an account or make a purchase.
- Usage Data: Information about how you interact with our Service, including IP addresses, browser type, pages visited, and other diagnostic data.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our Service and hold certain information.
2. How We Use Your Information
We use the collected information for various purposes:
- To provide and maintain our Service
- To notify you about changes to our Service
- To allow you to participate in interactive features of our Service
- To provide customer support
- To gather analysis or valuable information so that we can improve our Service
- To monitor the usage of our Service
- To detect, prevent and address technical issues
3. Data Sharing and Disclosure
We may share your personal information in the following situations:
- Service Providers: We may employ third-party companies and individuals to facilitate our Service, provide the Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used.
- Business Transfers: If we are involved in a merger, acquisition or asset sale, your personal information may be transferred.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
4. Data Security
The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
5. International Data Transfers
Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
6. Your Data Protection Rights
Depending on your location, you may have certain rights regarding your personal information:
- The right to access, update or delete your information
- The right of rectification
- The right to object
- The right of restriction
- The right to data portability
- The right to withdraw consent
7. Children's Privacy
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at: [email protected]